Terms of service
Welcome to rankajewellers.com, the official website of Ranka Jewellers (“Ranka Jewellers”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our Website and purchases made through it.
By accessing the Website or placing an order, you agree to these Terms and the other policies published on the Website.
1. Use of the Website
The Website is provided for your personal and lawful use. You agree not to use it for any unlawful, fraudulent, unauthorized, or abusive purpose, or attempt to interfere with its operation, security, or functionality.
We reserve the right to restrict or suspend access where reasonably necessary to protect the Website, our customers, or our business.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, weights, prices, and other information displayed on the Website are accurate and current.
Minor variations may occur due to photography, screen settings, manufacturing processes, and the natural characteristics of precious metals, diamonds, and gemstones.
Products are subject to availability. We reserve the right to correct genuine errors or update product information without prior notice.
3. Pricing and Payment
Prices displayed on the Website are subject to change. Applicable taxes and shipping charges will be displayed or communicated before an order is placed.
Payments must be made using the payment methods available at checkout. Payment transactions may be processed through authorized third-party payment service providers.
We may decline or cancel an order in circumstances including product unavailability, pricing or technical errors, payment or verification issues, suspected fraudulent activity, or circumstances beyond our reasonable control. Any applicable refund will be handled in accordance with our Returns, Refunds & Order Cancellation Policy.
4. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected product. An order becomes accepted when it is confirmed by Ranka Jewellers.
For certain orders, including high-value transactions, additional verification may be required before processing or dispatch.
5. Shipping, Returns and Other Policies
Shipping and delivery are governed by our Shipping Policy.
Cancellations, returns, refunds, replacements, exchanges, and buybacks are governed by our Returns, Refunds & Order Cancellation Policy.
Our collection and use of personal information are governed by our Privacy Policy.
These policies form part of these Terms and should be read together.
6. Intellectual Property
All content on the Website, including trademarks, logos, photographs, product images, designs, text, graphics, videos, and other materials, is owned by, licensed to, or otherwise lawfully used by Ranka Jewellers.
Such content may not be copied, reproduced, modified, distributed, or commercially used without our prior written permission, except as permitted by applicable law.
7. Third-Party Services and Links
The Website may contain links to or use services provided by third parties. Such services may be subject to their own terms and privacy policies.
Ranka Jewellers is not responsible for the content, availability, or practices of third-party websites or services, except to the extent required by applicable law.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Ranka Jewellers shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the Website.
Nothing in these Terms excludes or limits any liability, consumer right, or remedy that cannot lawfully be excluded or limited under applicable law.
9. Policy Updates
Ranka Jewellers may update these Terms from time to time to reflect changes in our services, operations, or applicable laws.
The updated Terms will be published on the Website with a revised “Last Updated” date and will apply prospectively, unless otherwise required by applicable law.
10. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.
11. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Subject to any mandatory consumer rights or remedies available under applicable law, disputes arising in connection with these Terms or purchases made through the Website shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India.
12. Contact Us
For questions regarding these Terms or your use of the Website, please contact:
Ranka Jewellers
Pune, Maharashtra, India
Customer Support: care@rankajewellers.com
Contact Number: +91 9561899925